Serves
The AI agent conducts the conversation and answers the customer's questions.
Artificial intelligence applied to your sales operation
The difference between serving and understanding your customer.
DELTA.AI brings together artificial intelligence agents and a management platform to organize customer interactions, follow every lead, and resume conversations that were left behind.
- Three products that work together
- Service conducted by AI agents
- Follow-up triggered by customer behavior
- Direct contact with the founders
The problem
Customers arrive from every direction. The history stays in none of them.
Every channel holds a fragment of the conversation and none holds the whole. Your team replies without context, follow-up depends on memory, and the operation loses deals that were already within reach.
Leads with no reply
The enquiry arrives after hours, joins the queue and goes cold before anyone answers.
Conversations scattered across channels
WhatsApp, Instagram, the website and the phone each hold a different piece of the same case.
Follow-up that depends on manual work
Picking a conversation back up depends on someone remembering, noting it down and returning on the right day.
No visibility between contact and sale
Between first contact and closing, nobody knows which stage the lead stopped at.
Products
Three pieces that work together.
Connected analytics, management, and service so every conversation moves forward with context.
Connected flow
The three products complete the cycle.
Each stage feeds the next. The cycle does not end with the sale: it starts again with the next conversation.
Organizes
The platform records the conversation, its stage, and its history in one place.
Observes
Analytics tracks behavior throughout the conversation.
Re-engages
Customers who stopped midway receive a follow-up and return to the conversation.
How it works
From the initial conversation to continuous improvement.
Four implementation stages. The solution design depends on your operation, so no stage has a fixed deadline.
Initial conversation
We understand how your operation serves customers today, where they arrive from, and where conversations stop.
Solution design
We define which of the three products fit your case and the order in which it makes sense to start.
Configuration and adjustment
We configure the agents and platform according to your operation's rules and adjust them with you.
Ongoing improvement
We monitor usage and evolve the configuration as your operation changes.
01: Initial conversation
Security and responsible AI use
Automation with clearly defined limits.
These are DELTA.AI's commitments regarding how we handle data and how artificial intelligence appears in your customer service. They are not certifications, audits, or seals.
The data belongs to the client
Customer service records belong to the contracting client. DELTA.AI processes them to operate the contracted service.
Commitment to the LGPD
A declared purpose, collection limited to what is necessary, and the option to request data deletion.
Transparency about AI
Customers know when they are speaking with an artificial intelligence agent and can ask for a person.
Limits stated honestly
Automation does not make decisions for your team, and what it must not answer is defined with you during configuration.
About
The people behind DELTA.AI
We are two partners with different areas of expertise and direct responsibility for what we deliver. When you contact us on WhatsApp, you speak with one of us.
Bruno Santos
Co-founder · Technology and Product
A technology graduate with experience in the technology market and the pension sector. Entrepreneur and creator of DELTA.AI.
Products and demonstrations
Bernardo Avila
Co-founder · Strategy and Finance
An Economics student at IBMEC and entrepreneur with experience in financial, crypto, and digital markets, as well as menswear.
Commercial proposals and partnerships
Contact
Tell us about your operation in 30 seconds.
Build the message here. When you are done, you choose the subject and the conversation opens in the WhatsApp of the founder responsible, with the text ready and still editable.
Frequently asked questions
What people ask before starting.
Short answers, built only on what is official. Where we have nothing to show yet, we say so.
It is software that talks to your customer following the guidelines defined for your operation. It answers questions, conducts the conversation and routes the customer through the flow agreed during setup.
A follow-up is the return made to a customer who showed interest and did not complete the purchase. Automating it means that return no longer depends on someone remembering: Delta Analytics watches behaviour during the conversation and triggers the follow-up from what it identified.
No. Automation does not decide in your team's place. The agents conduct the first contact, and what they should not answer is defined with you during setup.
Yes. The customer knows when they are talking to an artificial intelligence agent and can ask for a person at any time. Because conversations stay centralised in the management platform, whoever takes over sees the contact's history.
Yes. Each one solves a part: Delta Analytics watches and resumes, the Management Platform centralises conversations and history, and the AI agents conduct the service. Together, each step continues where the previous one stopped.
Service records belong to whoever hires us, and DELTA.AI processes them to run the contracted service. The commitment is to the LGPD, Brazil's data protection law: a declared purpose, collecting only what is needed, and deletion on request. We have no certifications or audits to display, and we would rather say that than suggest otherwise.
No. Setup is done together with you. Your company defines the rules, information, and operational limits, and we configure the agents to follow those definitions.
With the initial conversation: we map how your service works today, where customers arrive and where conversations stall. From there we design which products come in and in what order, at your operation's pace.
On WhatsApp, by subject: products and demonstrations go to Bruno; commercial proposals, partnerships or investment go to Bernardo. We also reply at usedelta.ai@gmail.com.
Your operation already generates data. Shall we turn it into decisions?
Pick the subject and talk straight to the founder responsible for it.